1. Payment Methods

At Vinh Thanh Handcrafted Wooden Models, we offer three convenient and secure payment options to ensure a smooth and transparent shopping experience for every customer:

1. Direct Cash Payment at Our Workshop
   Customers are welcome to visit our workshop, make payment in person, and receive their products directly.

2. Cash on Delivery (COD)
   Customers can inspect the goods upon delivery and pay in cash to the shipping staff. This method is available for domestic orders only.

3. Bank Transfer (Prepayment)
   Customers may choose to transfer the payment in advance. Once the payment is received, we will proceed with production or delivery according to the agreed timeline or contract.

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2. Important Notes

• Please include your full name and order details in the payment description when making a bank transfer.

• After receiving the transfer, our team will confirm the payment and begin processing your order immediately.

• If, after the agreed delivery time, we fail to deliver or respond, you are entitled to submit a formal complaint to our company for resolution.

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3. For Wholesale & Business Buyers

For customers purchasing in bulk or for business purposes, please contact us directly for a custom quotation and flexible payment policy.
All bulk orders are handled under formal contracts to ensure mutual clarity and reliability.

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4. Our Commitment

We are committed to conducting our business with transparency, legality, and integrity.
Every transaction is handled with care to ensure customers receive high-quality handcrafted products and professional service at every step.